Returns & Exchanges

At Silayi Pret, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account or visit our returns portal with your order ID and email address to start the process.

• 2.
  Pack the Item

  Place the item in its original packaging with all tags attached and include the original invoice to ensure a smooth return.

• 3.
  Ship the Package

  Drop off your package at the nearest authorized courier point using the prepaid shipping label provided in your email.

• 4.
  Receive Refund

  Once our team inspects the returned item, your refund or exchange will be processed within 5 to 7 business days.