Frequently Asked Questions
Everything you need to know about your Silayi Pret experience.
What is the typical shipping timeline for my order?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that customized or sale items are final sale and cannot be returned or exchanged.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit.
Do you offer international shipping?
Yes, Silayi Pret ships worldwide. Shipping costs and customs duties are calculated at checkout based on your specific destination and order weight.